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What Rewards Most Matter to You?

I heartily agree with Daniel Pink’s timeless ABCs for persuasion, cited in his book To Sell is Human: Attunement, Buoyancy and Clarity: Attunement: Listen to understand the other person. Buoyancy: Be an “ambivert” – mid-way between an extrovert and an introvert,...

Scale Your Capacity to Sway Others

This headline, “Exec loses job after allegedly slapping toddler on plane,” is an anger-evoking true story that spread quickly. Understanding why can help you spread your ideas, piggybacking on certain kinds of momentous events. “High arousal” negative emotions such as...

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