Today’s customer service has the potential to be nothing short of thrilling. By forging smart partnerships companies of all sizes can create unexpected benefits and transform customer service from an afterthought into a differentiating highlight. 1. Offer a...
“Bad collaboration is worse than no collaboration,” Collaboration author, Morten T. Hansen emphatically concluded, yet you already knew that. Involving others in smart ways has sparked greater success in these five proven ways: 1. Combine Methods or Models From...
Was it the butterscotch-colored walls, light coconut scent wafting through the door as I opened it or the cushy island of deep blue carpet under my feet as I stepped into the boutique hotel? I don’t know yet I instinctively sighed with relief. And that was...
Share The Story Others Want To Be In Peter Guber’s advice in Tell to Win shows how stories can build in bragging rights by creating purposeful narratives. Then you can pull others into your story because they can see a role they want to play in that purpose. In their...
Marshall wasn’t aware that we were closely watching him as he strode into the pool table showroom, but he was the ninth unwitting participant in our experiment. He glanced at the sign on the wall directly ahead of him as he entered the store: “Our Three Most Popular...
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Kare's Favorite Sayings
Remember the many compartments of the heart, the seed of what is possible. So much of who we are is defined by the places we hold for each other. It is often not our ingenuity that sets us apart, but our capacity for caring, the possibility our way will be lit by grace. Our hearts can be prisms, chiseling out the colors of pure light.
— Kare Anderson
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