by Kare Anderson | Sep 18, 2019 | Article
When I was a Wall Street Journal journalist, I was sent to cover a football game in Barcelona. Later during the game in the stadium I was startled to see many spectators in the stadium yelling racist insults down at the renowned Brazilian footballer, the flying...
by Kare Anderson | Aug 30, 2019 | Article, behavior
These three true stories share a vital trait that you can adopt to boost your mood — and your value and visibility with others — as an individual and for your organization: 1. “Thief Apologizes And Returns Money To Nashville Market 11 Years...
by Kare Anderson | Jul 17, 2019 | Article, Co-Create
Today’s customer service has the potential to be nothing short of thrilling. By forging smart partnerships companies of all sizes can create unexpected benefits and transform customer service from an afterthought into a differentiating highlight. 1. Offer a...
by Kare Anderson | Jul 13, 2019 | Article, behavior, Co-Create, collaboration, Collective Clout, Collective Intelligence, Connecting
“Bad collaboration is worse than no collaboration,” Collaboration author, Morten T. Hansen emphatically concluded, yet you already knew that. Involving others in smart ways has sparked greater success in these five proven ways: 1. Combine Methods or Models From...
by Kare Anderson | Jul 3, 2019 | Article, behavior, Co-Create, Connecting
Share The Story Others Want To Be In Peter Guber’s advice in Tell to Win shows how stories can build in bragging rights by creating purposeful narratives. Then you can pull others into your story because they can see a role they want to play in that purpose. In their...
by Kare Anderson | Jun 22, 2019 | Article, behavior, Conflict, Connecting, Likeability
When you most want to smash someone in the face or run out of the room, remember this irony. Cooling off someone else’s anger can be a way to actually bring that person closer. Warning: Don’t add fuel to the fire by suggesting that they calm down. Hint: “The opposite...