by Kare Anderson | Nov 15, 2018 | behavior, Collective Intelligence, mutuality matters, SmartPartnering
One Christmas you could step inside the historic Fairmont Hotel in San Francisco and be swept into a sumptuous holiday scene that includes a towering Christmas tree and a two-story-high Victorian gingerbread house. Yet sadly, like most other businesses that want to...
by Kare Anderson | Nov 29, 2017 | behavior, Book, Collective Intelligence, mutuality matters
1. Two Ways to Turn an Insult Into Opportunity to Bring Out Their Better Side • In Split-Second Persuasion, Kevin Dutton recalls a story in a London newspaper of “an elderly Afro-Caribbean man traveling home from work on a bus. At one bus stop a drunk guy got on and...
by Kare Anderson | Jul 20, 2017 | Article, behavior, Connecting, mutuality matters
To this day I’m mortified when I see a box of chocolates. Perhaps sharing this story may save you from embarrassing yourself in a similar way. I was in the Antwerp airport, heading back to San Francisco. Before settling into a seat at my gate I bought two indulgences...
by Kare Anderson | May 30, 2017 | behavior, Friendship, mutuality matters
My client, the CFO of a Berlin-based maker of wireless portal equipment had a rugged yet very successful third year of operation where all employees voluntarily worked long hours. Part of the way he wanted to collectively celebrate the company’s success was to hand...
by Kare Anderson | Apr 26, 2017 | Caring, mutuality matters
• It is harder to argue when you are holding hands. • Showing appreciation and attention, especially when you least want to show those traits and the other person most needs them, will often bring you closer. • Look to the other person’s positive intent especially...
by Kare Anderson | Aug 28, 2016 | Connecting, mutuality matters
Who Are You Becoming? After winning several music awards one year, Carlos Santana was asked by an eager young entertainment reporter, how he felt about “this belated recognition after so many years as a professional musician.” In an apparent non sequitur, Santana...