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What Rewards Most Matter to You?

I heartily agree with Daniel Pink’s timeless ABCs for persuasion, cited in his book To Sell is Human: Attunement, Buoyancy and Clarity: Attunement: Listen to understand the other person. Buoyancy: Be an “ambivert” – mid-way between an extrovert and an introvert,...

Scale Your Capacity to Sway Others

This headline, “Exec loses job after allegedly slapping toddler on plane,” is an anger-evoking true story that spread quickly. Understanding why can help you spread your ideas, piggybacking on certain kinds of momentous events. “High arousal” negative emotions such as...
moving from me to we

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