by Kare Anderson | Sep 6, 2017 | Article, partnering
Gone are the days when customer service was a boring chore, a necessary evil, an unglamorous afterthought. Today’s customer service has the potential to be nothing short of thrilling. By forging smart partnerships, companies of all sizes can create unexpected benefits...
by Kare Anderson | Jan 18, 2016 | collaboration, Collective Clout
Even as many Floridians were fleeing their homes, years ago, to avoid Hurricane Frances, some of their “neighbors” in Florida and Georgia had a small way to support them, just as they did after Hurricane Charley and tropical storm Bonnie hit. When people...
by Kare Anderson | Dec 3, 2013 | Co-Create, Collective Intelligence, contagion, entertainment, image, partnering, Sharing, SmartPartnering
Walk inside the famous Fairmont Hotel in San Francisco and you’ll be immediately swept into a sumptuous holiday scene that includes a giant Christmas tree and a two-story-high Victorian gingerbread house. Yet sadly, like most other businesses that want to...
by Kare Anderson | Dec 3, 2013 | behavior, Co-Create, Connecting, Learning
If a hotel can become famous for leading ducks across their lobby at 11:00 each day then certainly your business can become more well-known for some simple yet involving ritual that customers love to photograph and share with others. Make eye candy...
by Kare Anderson | Jul 12, 2010 | behavior, cause, Co-Create, community, Customer, Local, non-profit, partnering
If a hotel can become famous for leading ducks across their lobby at 11:00 then certainly your business can become more well-known for some simple ritual that customers like to photograph and tell others about and reporters love to cover. In fact it’s surprising that...
