by Kare Anderson | Sep 6, 2014 | behavior, Caring, Choice, Connecting, mutuality matters
When I was an “on-air talent” on an NBC show, one of the first things they tested before I was hired was my likeability, what the TV industry and others dub the “Q” factor. Even though I tested high on that range I was keenly aware that it mattered more than my...
by Kare Anderson | Aug 5, 2014 | behavior, Caring, Connecting, Friendship
“When you throw mud you get dirty, Adlai Stephenson once dryly remarked when advised to criticize his opponent who was launching vicious, personal attacks against him in a political campaign. He lost. Yet others, including me, believe you lose ground when you...
by Kare Anderson | Jun 26, 2014 | behavior, Book, Collective Intelligence, Connecting
We are overly confident about our capacity to read other people, even our spouses. Trying to “detect the emotion someone is feeling by looking at a picture of their face or looking into someone’s eyes” (two common mind reading tests) actually worsens our accuracy,...
by Kare Anderson | Dec 3, 2013 | behavior, Co-Create, Connecting, Learning
If a hotel can become famous for leading ducks across their lobby at 11:00 each day then certainly your business can become more well-known for some simple yet involving ritual that customers love to photograph and share with others. Make eye candy...
by Kare Anderson | Nov 3, 2013 | Connecting, contagion, Humor
Humor sometimes requires a target. If you make a bulls-eye out of someone weaker, particularly if you initiate the attack, you look like a bully. Take aim, instead, at the powerful. Or, rather than getting upset, consider yourself lucky when someone makes you a...
by Kare Anderson | Oct 20, 2013 | behavior, Book, Caring, Connecting
It’s probably no surprise to you that we most admire those exude the right balance of strength and warmth, even if the notion runs counter to Machiavell’s famous view that, “It is much safer to be feared than loved.” Like to learn how? If you’re a woman or non-white...
