by Kare Anderson | Mar 4, 2016 | behavior, Customer, decisionmaking
You have probably been offered a loyalty card at some drugstore, car wash, coffee shop or other outlet you frequently use. When designed right, they can become one of your lowest-cost ways to lure customers back . Plus such cards can boost loyalty, bragging rights and...
by Kare Anderson | Feb 24, 2016 | behavior, Caring, contagion
For many years when I was growing up my parents took what some Brits call an evening constitutional – a walk. They strolled, often hand in hand, around the neighborhood – just the two of them. Sometimes, they talked. Other evenings they said little, so I am told. Yet...
by Kare Anderson | Feb 3, 2016 | love, Speaker/Audience, Teach, Visual
She’d been fidgeting for some while. Suddenly, she turned and started talking to me. For two hours we’d sat silently, side-by-side at the airport gate, waiting for our small commuter airplane. Leaning on the narrow metal armrest that divided our hard seats, she...
by Kare Anderson | Feb 2, 2016 | behavior, Book, Self-Led
From our truthfulness to our acts of dominance or our mood we are enormously revealing to others – if they know how to recognize the content and style of our words. That’s what The Secret Life of Pronouns author and University of Texas psychologist James W....
by Kare Anderson | Feb 2, 2016 | Co-Create, collaboration, Collective Clout
Clarify Your Values To Live Them More Fully – With Others Getting very specific about what most matters to you enables you to act more consistently, in keeping with your core values. That congruence can boost others’ trust in you according Shawn Murphy,...
