by Kare Anderson | Jan 25, 2012 | behavior, Customer
In “one fatal keystroke” Rose Zory, the Chief People Officer at Carat Media sent a “for top management only” email on the messaging managers should use when firing (oops, rightsizing) some employees. She sent that email to every single person in the company. Carat is...
by Kare Anderson | Jan 23, 2012 | Article
What happens when pediatricians join forces with pizza store managers, school principals, city health clinic directors, and others to better reach and serve their common base of customers: families with young children? Together, they did what they could not have...
by Kare Anderson | Jan 22, 2012 | Caring, Connecting, Give Back
”I had a doorbell moment this week,” Patricia told Tracy. Both have sons serving in the same Marine unit in Iraq. Patricia is describing the fear that grabs her the moment her doorbell rings unexpectedly, thinking that the officer on the other side has...
by Kare Anderson | Jan 14, 2012 | behavior, conference, Connecting, image, influence, Speaker/Audience, Visual
I am gratified by the 249 comments to this post I wrote for Harvard Business Review and seek your specific tips on quotability, the first step to connecting in this increasingly complex, information-flooded, and connected world: You can feel the tension in the...
by Kare Anderson | Jan 8, 2012 | behavior, Book, Choice, decisionmaking
… you may want to recognize ways to avoid such self- sabotage — not that you would need such advice, of course, yet your intelligent friends might. According to the 15 experts cited by Yale professor, Robert J. Steinberg, Why Smart People Can Be So Stupid, high...
